Need to re-arrange delivery?

If you've missed your delivery, or you need it delivered to a different address, contact us and we can provide you with your consignment number to re-arrange delivery with the courier.

Re-delivery fees will apply if your order has already been despatched.

Delivery methods


Deliveries sent via Toll Prioity typically take 1-2 working days for Australian capital cities, and 2-3 working days for country and regional areas throughout Australia.

We recommend you use a home or work address for delivery, as Toll Prioity do not deliver to PO boxes. Locked Bag, GPO and PO Box addresses will be sent via Australia Post and may incur extra delivery time.

Delivery charges
Australia: $10.00

Please note: If you do not wish for your order to be left without a Signature, and you are not present at time of delivery, a card with your Consignment Number on it will be left by Toll Priority. From there you will need to contact Toll on 13 15 31 to organise collection from the nearest Toll depot or request another delivery (redelivery fees will apply).

Pickup From Shop

All orders during O-week and Week 1 can be collected from the Store Room doors just a few meters down from The Store entry, thereby saving postage costs. As online orders are pre-paid, for security reasons, all pickups will require a signature and valid photo ID such as a current driver’s license or student card. You can elect to have someone collect your order on your behalf, no orders will be released without the appropriate authorisation or ID. You can make a comment about the pickup when you order online in the notes section.

If you wish to collect your order from The Store, change the delivery method to Pickup from Murdoch or Mandurah on the order total page. Please note orders collected from The Store attract a $1.00 processing fee.

Please allow 2 working days for collection of orders placed online. During quieter periods, the order may be ready on the same working day - please Contact us if you'd like to check if your order is ready early.